When conversations go wrong… Usually, when we get lost in a conversation and it goes belly-up, we go down the drain one of two ways. We say to ourselves, ‘Poor me, I don’t deserve this, I’ll shut down and get back at the other person by giving them the SILENT treatment.’ I’ve been on the receiving end of that treatment many times from different people. It’s very frustrating being on the receiving end of that treatment, especially if you’re a person who’s learned to ‘have it out’. The other way we can go is into some form of ANGER. We raise our voice, thump the table, get red in the face, the blood pressure goes up, fold our arms, yell louder and lose it. I’ve also been on the giving and receiving end of that treatment many times during discussions on contentious subjects. I’m sure that you, too, have experienced both. You quite often find that the person who loses it has other big stuff on their mind and this blow-up moment is just the straw that broke the camel’s back.